Vail Resorts Senior Quality Assurance Manager in Broomfield, Colorado
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
We are looking for an experienced QA Manager to be responsible for leading a team of full-time and contract QA Analysts and QA Automation Engineers throughout all stages of the application lifecycle. Directly supporting our digital products and services across consumer-facing web, mobile app, e-commerce, SMS chatbot, and the broader marketing technology space; the ideal candidate will have excellent communication skills with the ability to work in a fast-paced, team-oriented environment. By leveraging a strong QA execution and management background, this individual will evaluate and refine our existing QA processes and tools, create a project plan for the continued development of our QA Automation Platform, develop a roadmap for integrating functional and automated testing, establish a leadership and executive reporting standard, and build relationships with QA agencies for efficient staff augmentation. Ultimately, the ideal QA Manager will have strong leadership qualities, be able to provide guidance and support to the QA team, develop a strong partnership with the PM, BA, and Development Managers, and be able to understand and assess new marketing technology initiatives. The QA Manager reports directly to the Director of Digital Technology within the Marketing Technology IT team.
Team Development: Takes ownership of team’s development by understanding individual aspirations and development areas; coaching employees on their development plans.
Process Refinement: Assess resources, platforms, and applications to establish a baseline and determine the immediate and ongoing needs of the Digital Team’s QA program.
QA Automation: Drive continued adoption of test automation strategies and technologies, staying abreast of current industry trends and best practices. Work to integrate automated testing into the Digital Team’s Agile SDLC.
Reporting: Establish quality metrics and tracking mechanisms and create dashboards that provide increased visibility into key metrics and trends. Identify actionable items from this data analysis and use to drive the appropriate improvements across the QA team.
Hiring and Onboarding: Responsible for hiring full-time QA Analysts, Automation Engineers, and contractors. Identifies high-quality talent and places individuals in the right roles.
Resource Efficiency: Drive strategic initiatives to reduce time to release, increase quality and expand test automation.
Project Support: Deliver all portfolio of committed projects on time, within budget and of high quality. Helping projects to be successful by taking on QA tasks when appropriate and helping QA Analysts and Automation Engineers work through challenging technical issues.
Documentation: Define, document and guide best practices and standards for all QA and automated test implementations to establish a culture of quality on the Digital team.
Project Assessments: Working closely with the Program Manager, Development Managers, Product Owners, Business Analysts, and other project stakeholders to provide detailed task breakdowns and assessments for conceptual projects.
Connections: Inspire trust and build strong relationships across locations, functions, business units, and levels across the enterprise.
B.S. or M.S. in Computer Science or a related field
8+ years of experience in software quality assurance
3+ years of experience managing, leading and coordinating activities of QA team
Experience with Agile tools such as Jira and Bamboo
Experience with 1-3 different automated testing tools or frameworks
Experience with Test Script management tools such as Zephyr Scale
Experience with documentation sharing tools such as SharePoint and Confluence
Experience with MS Office tools such as PowerPoint, Excel, and Word
Must be able to communicate written and verbally with technical and non-technical stakeholders
Ability to manage and lead at all levels of testing including unit, functional, automation, regression, performance and scalability testing
Experience with working with outside agencies for staff augmentation
Proficient understanding of cross-browser compatibility issues
Solid understanding of the web application lifecycle
Technical curiosity and willingness to explore beyond your experience
Excellent analytical and problem-solving skills
Ability to organize and manage own time, multi-task and switch contexts
Experience with C#
Experience with Object-Oriented Programming
The budgeted range starts at $112,000 - $140,250 + annual bonus. Actual pay will be adjusted based on experience.
The perks include a free ski pass, and a set of benefits including...
Medical, Dental, Vision insurance, and a 401(k) retirement plan
Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
Paid Parental Leave for eligible mothers and fathers
Healthcare & Dependent Care Flexible Spending Accounts
Life, AD&D, and disability insurance
We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 298108