Hired by Matrix, Inc. User Experience Researcher in Centennial, Colorado

User Experience Researcher

Job Type:Contract

Job Location:Centennial


Job Description:


  • Our Client, an education publishing company, is committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it’s one child in our own backyard or an education community across the globe.

  • They are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires them to always be better.

  • By pushing the boundaries of technology and each other to surpass these boundaries - they create seeds of learning that become the catalyst for the worlds innovations, personal and global, large and small.

  • The User Experience Researcher is responsible for bringing the user’s voice to our product development efforts at the Company.

  • As the User Experience Researcher, you will collaborate with a wide range of stakeholders, problem solving as an embedded and invested member of our product design teams.

  • This role requires a Researcher who has experience and competency working within an agile development process e.g. (SAFe). Your primary responsibilities are planning, conducting, analyzing, and reporting on user-centered design research as part of an agile team for higher education products.

Candidate Value Proposition

  • Ability to lead research for the product team on their own and collaborative work


  • Contribute as a member of a team that solves users’ problems through User Centered Design process.

  • Works with minimal supervision on iterative design research projects

  • Recommends appropriate methodologies depending on insight objectives.

  • Works directly with internal Recruiter and manages external recruiting to plan and execute successful recruits

  • Consults with designers, product managers, developers, prototypers and other team members to design, script, conduct and report user research that delivers appropriate and timely insights to the product design process.

  • Interprets results, and data to identify UX issues and suggest recommendations in a timely and easily consumable format.

  • Contribute as an active team member to improve our research and design process.

  • Experience Requirements: Test method selection, experimental design, screener creation, moderating (contextual inquiry, usability testing, participatory design, card sorting, focus groups etc) surveys, online moderation, reporting and presentations (verbal and written).

  • Working with a team following Lean UX principles.

  • Ability to create, and manage, research studies over short sprint cycles.

  • Able to deliver research insights summaries in a quick and concise manner.

  • Accessibility research knowledge a bonus


  • Bachelor’s Degree Required.


  • Experienced in user-centered design methods and best practices.

  • Work well in an environment with onsite and remote teams.

  • Independent self-starter

  • Formal presentation experience.

  • MA/MS degree or equivalent in Human Computer Interaction, Human Factors, Cognitive or Experimental Psychology, or a related field.

  • A minimum of 3 years work experience as a UXR in an enterprise or consumer facing company collecting user data for digital interfaces.

  • Three (3) years direct experience with user experience research methodologies such as card sorting, usability testing, customer interviews, and surveys.

  • Experience conducting remote moderated and unmoderated research (Validately, Optimal Workshop, Remote Conferencing Software, etc)

  • Knowledge of data analytics very helpful

  • Three (3) or more years of experience as a usability test facilitator/moderator, with a demonstrated professional demeanor and an ability to put research participants at ease.

  • Experience participating in multi-disciplinary teams facilitating the research agenda.

Must Have

  • Experience working in Agile

Nice To Have

  • Lean UX

Please submit your resume for consideration. Once submitted, feel free to contact Rushi at 858-703-6733 for additional information.

Approx. Duration: 6 months

About Hired By Matrix

Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.Equal Opportunity EmployerWBENC CertifiedWOSB Certified*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.

We work hard to match our candidates with the right career opportunities. Let us find you a#MatrixMatchso you can reach your career goals!

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Hired by Matrix Career Center:https://www.hiredbymatrix.com/find-work/open-positions/