Hewlett Packard Enterprise Company HW Engineering sustaining Manager in Colorado Springs, Colorado
HW Engineering sustaining ManagerColorado Springs, Colorado
What you need to know about the job
At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.
Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.
What you need to know about the job
Primary Location:Colorado Springs, Colorado
Shift:No shift premium (United States of America)
Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.
HPE makes Hybrid IT simple. HPE helps customers to design the right mix of Hybrid IT solutions to serve their unique needs. We bring next generation infrastructure that uses intelligent software to simplify and accelerate the delivery of new apps, services and business insights. Our mission is to empower our customers with new ways to deliver and manage IT on-premises and in the cloud.
Manage team of electrical/hardware engineers and program managers- Review and approve/reject component lifecycle changes as proposed by JDM- Collaborate with Supply Chain product engineers on product change implementations- Program manage release Storage JBOD FW through all relevant phases of program governance process- Establish and maintain program core team meeting as point of contact with all stake holders on JBOD lifecycle issues- Collaborate with L3/ERT, PIR and L4 design teams on Apollo 4000/Server product issues identified by customers and productsolutionpartners- Utilize Sales Force and Sudden Impact databases to proactively identify out of the ordinary customer cases to be followed up on- Participate in Apollo/Servernew product meetings to gain insight into new technologies and features in preparation for future sustaining requirements- Act as supplier interface for HDD/SSD failure analysis, establish root cause and drive for a closed loop corrective action- Establish and maintain close working relationship with Taiwan Apollo/ServerHW design team- Perform failure analysis and determine root cause on customer returned hardware; Drive corrective action implementation as appropriate
Other responsibilities include
o Provides direct and ongoing leadership for a team of individual contributors designing and developing engineering solutions and coordinating projects for electrical and electronic parts, subsystems, integrated circuitry, and algorithms.
o Manages headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
o Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners.
o Manages relationships with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with outsourced resources.
o Proactively identifies opportunities for process improvement and cost reductions opportunities.
o Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.
First level university degree or equivalent experience required.
May have advanced university degree.
Typically 5 or more years of related work experience, including 0 -2 years of people management experience.
Education Experience Required:
Experience with the application of PCI Express bus and SAS communication protocols
Knowledge of data virtualization (RAID levels) and the pros/cons of each
Experience with multi-processor server designs running Windows Server and Linux operating system variants
Experience with the design and execution of design verification tests at both server and solution level
Experience working across functional boundaries to investigate and determine root cause for customer found product failures
Knowledge and Skills:
o Strong leadership skills, including coaching, team-building, and conflict resolution.
o Advanced project management skills including time and risk management, resource prioritization, and project structuring.
o Strong analytical and problem solving skills.
o Ability to manage human capital across geographies to drive workforce development and achieve desired results.
o Strong verbal and written communication skills, including negotiation, presentation, and influence skills.
o Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies.
o Strong multi-tasking and prioritization skills.
o Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language.
o Good understanding of the company's policies and processes.
What we can offer you:At HPE, we deliver equal opportunities, flexible work-life balance, and constantly evolving career growth as well as competitive benefits, salary and shared values and purpose.HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.#StorageUS
HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status