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Woodward HRT Inc. CUSTOMER QUALITY ENGINEER in Fort Collins, Colorado

DescriptionPosition Purpose:This position reports directly to the quality leader and is responsible forbeing the voice of the customer and acts as the quality liaison throughfrequent customer contact. This position works under moderate to low level ofsupervision and seeks direction/guidance on unique or difficult problems.Essential Functions:Acts as the Customer Advocate within Woodward processes and systems.Acts as the Customer liaison for compliance to customer quality requirementsand customer satisfaction relative to quality of products and services.Responsible for a medium number or size of customer accounts. Consults withleadership or higher level customer quality engineers on advanced or complexissues.Responsible for monitoring and tracking customer quality data.Drives root cause analysis and problem solving utilizing Six Sigma methodologyand Woodward Quality Management System processes.Monitors and drives improvements to customer quality metrics throughoutWoodward.Ensures adequacy of documents and interfaces with customer for requiredvalidation documentation to customer quality requirements such as MPP,PQP, PPAP, ISIR, etc.Leads and follows up on internal and external quality audits as required.Monitors and reports on customer score cards.Other Functions:Familiarity with regulatory and compliance requirements.Site Specific.Working Environment / Physical Activities:Some domestic and/or international travel, as required.QualificationsKnowledge/Skills/Abilities:Working knowledge of Woodward's organizational structure, informationsystems and products.Demonstrates the ability to regularly utilizes Six Sigma principals, toolsand methodology.Effective written and verbal communication skills including presentations.Writes and presentsstandard technical reports to peers, management andcustomers.Proficiency to capture important data, analyze data and report appropriateconclusions: able to identify and address the critical few from the trivialmany.Proficient inunderstanding and interpreting engineering specifications,mechanical drawings, and/or electrical schematics, and GeometricDimensioning and tolerencing (GDandT).Solid understanding of quality management systems including ISO9001,AS9100, TS16949, and/or QS9000.Able to analyze systems and processes against those requirements and identifygaps.Solid understanding of the Woodward PLC process and quality planning tools.Demonstrated ability to coordinate and lead small cross-functional teams.Provides technical problem-solving guidance to others on the team.Ability to effectively and efficiently prioritize and manage multiple tasks.Solid interpersonal skills and effectively work with various levels within theorganization and with peers at customer sites or at regulatory agencies.Ability to drive and implement activities to meet customer qualityexpectations.Ability to provide customers with excellent service and support.Establishes and maintains effective relationships with customers and gainstheir trust and respect.Education or Formal Training:Bachelors degree in a technical field preferred.Nationally recognized quality certification desired. (e.g. American Societyfor Quality Certified Quality... For full info follow application link.Woodward is an Equal Opportunity Employer