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Justice, Bureau of Prisons/Federal Prison System Quality Assurance Specialist (Quality Assurance Manager - UNICOR) in Littleton, Colorado


Why work for the Federal Bureau of Prisons?

You can have a meaningful career with an agency that truly values a diverse workforce. You will find a diverse workforce employed from entry level jobs to senior management positions. We protect public safety by ensuring federal offenders serve their sentences of imprisonment in facilities that are safe, humane, and provide reentry programming. Employees at correctional facilities perform correctional work regardless of their specific occupation.


This position is located in UNICOR at a Bureau of Prisons (BOP) federal correctional facility. The Quality Assurance Manager is considered a quality assurance expert in the industrial operations at this location and is part of the corporate quality assurance complement.

The incumbent is responsible to develop, implement and maintain a formal quality assessment program in compliance with the quality assurance program statement and leads the continuous evaluation and investigation of quality trends, deficiencies and customer related problems and is responsible to develop and implement acceptable alternatives. Selects and trains inmates to carry out specific elements of the quality assurance program. Prepares and presents orientation programs, instructional materials, and briefings relative to quality assurance for internal use and external use by other government agencies.

The incumbent conducts complex technical studies of production processes, materials and equipment to determine causes of losses and quality deficiencies. Prepares reports recommending action to prevent or eliminate the causes. Incumbent functions as a department head and attends department head meetings. As such, the incumbent functions as a Management official within the facility.

The QA Manager oversees a program, policy or procedure or may assist in planning, directing, coordinating and evaluating policy. He/she exercises independent judgment and discretion on a regular and recurring basis. The employee’s primary duties have a significant effect on the formulation or execution of management policies or programs. Management policies may range from broad national goals to specific objectives of a local institution.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.


Conditions of Employment

U.S. Citizenship is Required.

See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here


To be considered for the position, you must meet the following qualification requirements.


GL-9: Master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D., if related

GL-11: Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related.

Major study: quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences textiles, or other fields related to the position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position.



You must have at least one year Of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled. Some examples of this qualifying experience are:

GL-09 Experience assisting in reviewing production capabilities to conform with contract requirement

Experience assisting in preparing and presenting orientation programs, instructional materials, and briefings relative to quality assurance.

Experience evaluating and investigating quality trends, deficiencies and customer related problems and developing and implementing alternatives. GL-11 Experience demonstrating a thorough working knowledge in all phases of the operation including: planning, procurement, contracting, production, engineering, inspection, testing, product design, shipping and customer relations.

Experience demonstrating technical and practical knowledge for the interpretation and utilization of engineering drawings, process flow charts, blueprints, contracts, specifications, standards, data collection and evaluation, and corrective action techniques.

Experience demonstrating comprehensive knowledge of quality assurance concepts, principles and practices as applied in private industry (ISO900X). OR

Combination of Education and Experience:

Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

Your eligibility for consideration will be based on your responses to the questions in the application.


See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional Information

This position IS NOT included in the bargaining unit.In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution.The representative rate for this position is $77,198 per annum ($36.99 per hour). Special Conditions of Employment Section:The incumbent is subject to geographic relocation to meet the needs of the agency. Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks. All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed within a 70 minute time period and a passing score must be obtained. Further employment consideration will not be extended if the applicant fails to complete the examination or fails to achieve a passing score. Note: The Core Value Assessment will not be administered to current BOP employees.Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of thecertificate.