Position Purpose

The Quality Manager, Level 2 is responsible for the development and implementation of quality improvement strategies as well as the continuous improvement of quality systems and business processes that support a site or multiple small sites. The incumbent generally reports to a Group Quality Director, Quality Director, or General Manager. This position is a strong contributor to supporting and achieving site level organizational quality objectives. The position involves collaboration with Directors and Managers to ensure the alignment of quality strategy, philosophy, systems and business practice.

Essential Functions

  • Accountable for the coordination and integration of quality assurance processes and procedures in the following areas: Government and Regulatory compliance (ISO, AS, TS, FAA, DCMA), Customer Quality Compliance, and internal quality procedural compliance
  • Establishes and executes site level strategic quality plan to meet business objectives and customer expectations. Supports group level strategic quality plan
  • Develops and holds staff accountable for quality metrics that enable evaluation of progress to the site strategic plan and goals
  • Develops staff and supports the site regarding implementation of PLC, APQP, Lean, process capability/First Pass Yield and continuous improvement initiatives while implementing and maintaining an effective Six Sigma System
  • Represents Woodward from the site level to customers, potential customers, regulatory bodies through presentation and communication of the Quality Management System and quality strategies to meet or exceed customer expectations while providing advocacy
  • Accountable for effective Root Cause and Corrective Action within the site or business area/value streams for escapes (internal or customer) and ensures an effective internal and external corrective action process (timely and effective closures of Corrective Action Requests - CAR's)
  • Report customer and internal quality metrics to management and other business segments as needed. Drives with site leadership, corrective action and problem solving to accelerate improvements
  • Stay abreast of current quality and regulatory trends and methodologies in the applicable industry and utilize this information for developing proactive strategies and readiness
  • Provides direction, development and performance management of direct reports
  • Develop and maintain an appropriate site quality organization to support the successful adherence to the QMS and the transformation process enterprise wide. Accountable to manage quality resources to meet the financial plan
  • Leads and develops in others the behavioral application and adherence to the Woodward Constitution, Codes of Business Conduct and Ethics (Policy 1-14) and participates and leads BCOC investigations as needed

Other Functions

  • Supports Quality Director/Group Director in site transition toward an ever improving One Woodward quality system
  • Collaborates with functions inside and outside the organization (Enterprise Wide)
  • Leads or influences systematic support of Six Sigma and problem solving for the site. Leads Black Belt projects for challenging business issues
  • Sets high quality standards and demonstrates a firm commitment to quality and continuous improvement
  • Must be able to travel to customer and other Woodward sites, domestic and international independently


  • Strong understanding of: QMS; Processes approach; ISO, AS and TS; APQP; LEAN principles; Six Sigma tools and methodologies; other continuous improvement methods to support lean order fulfillment processes
  • Strong knowledge of statistical concepts and methods to ensure appropriate application and analysis of data, with strong ability to analyze issues, solve problems and develop others to do the same
  • Ability to collaborate, develop and integrate site strategies for quality performance and continuous improvement. Supports site strategy development with Directors and managers and can follow through with implementation at site level
  • Strong oral and written communication with all levels of the organization, but in particular at the site leadership level, and at customer leadership level
  • Able to lead and develop a vision and strategy for the site level QMS, including gaining alignment and support of key site stakeholders
  • Strong collaboration and influencing skills with peers and leaders across the site and, as needed across the CoE. Supports the improvement of processes across the site and on a per project basis at the group level
  • Ability to work across the site's value streams (enterprise wide - supply to customer) to achieve site and value stream performance objectives
  • Excellent time management and project management skills to organize and plan effectively in developing effective systems and processes at the value stream, area and site level
  • Strong people and leadership skills in coaching, motivating and leading others
  • Ability to understand and work effectively with various cultures

Education or Formal Training

  • 4 year science/technical or management degree or International equivalent required
  • Masters degree in science/technical or management field, or international equivalent preferred
  • Six Sigma Champions, Greenbelt or equivalent databased problem solving required. Blackbelt preferred
  • Nationally recognized quality certification is desired (e.g. American Society of Quality Certification (ASQ), ASQ-CQM Certified Quality Manager)

Experience Required

  • 8 years quality and/or operations leadership in a manufacturing environment required
  • 3 years experience working with quality management systems with solid understanding of quality management systems, process approach, and continuous improvement methods and tools required
  • 3 years quality and/or engineering leadership experience supporting a manufacturing environment preferred
  • Proven leadership capability for collaborating with internal and external customers toward continuous improvement required
  • Program management and new product launch leadership experience desired
  • Experience with APQP and process capability improvement required

Materials and Equipment Used

Standard office equipment

Working Environment/ Physical Activities

  • Primarily office environment, domestic and some international travel
  • May be exposed to manufacturing environment at plant, supplier or customer site

Woodward is an independent designer, manufacturer, and service provider of control solutions for the aerospace and energy markets. Our aerospace systems and components optimize the performance of fixed wing and rotorcraft platforms in commercial, business and military aircraft, ground vehicles and other equipment. Our energy-related systems and components enhance the performance of industrial gas and steam turbines, reciprocating engines, compressors, wind turbines, electrical grids and other energy-related industrial equipment. The company’s innovative fluid energy, combustion control, electrical energy, and motion control systems help customers offer cleaner, more reliable and more efficient equipment. Our customers include leading original equipment manufacturers and end users of their products.

Woodward is an Equal Opportunity Employer

EO/AA/M/F/Disabled/Protected Veterans


Job: Quality Management

Primary Location: United States-Colorado-Loveland

Organization: Woodward

Schedule: FULL TIME

Shift: 1st Shift / Day Job

Job Posting: Aug 2, 2018, 11:10:05 AM

Req ID: 1801404